Privacy Policy

Last Updated: November 11, 2026

1. Introduction

Mercier Detailing LLC, doing business as Mercier Detailing (“Mercier Detailing,” “we,” “us,” or “our”), respects your privacy and is committed to protecting the personal information you provide when visiting our website, booking an appointment, or communicating with our business.

This Privacy Policy explains what information we collect, how we use it, and when it may be shared.

2. Information We Collect

When you interact with Mercier Detailing, we may collect:

  • Contact information: Name, phone number, and email address.

  • Vehicle information: Vehicle make, model, year, and other details relevant to your appointment.

  • Appointment information: Selected services, appointment dates, booking history, and special requests.

  • Payment information: Transaction details processed through Square. Payment card information is handled according to Square’s privacy practices.

  • Communications: Information you provide when contacting us.

3. How We Use Your Information

We use collected information to:

  • Schedule and manage detailing appointments.

  • Confirm, reschedule, and send appointment reminders.

  • Process payments and transactions.

  • Communicate with customers about their services.

  • Respond to questions and requests.

  • Improve our services and customer experience.

  • Maintain business records and meet legal obligations.

4. Third-Party Services

Mercier Detailing uses third-party service providers, which may include:

  • Squarespace: Website hosting and website-related services.

  • Acuity Scheduling: Appointment scheduling, customer intake forms, and appointment communications.

  • Square: Payment processing and transaction management.

These providers may process information as necessary to provide their services. Their handling of personal information is governed by their respective privacy policies.

5. Sharing of Information

Mercier Detailing does not sell customers’ personal information.

We may share information with service providers when necessary to operate our business, process payments, manage appointments, or provide requested services. We may also disclose information when required by law or when necessary to protect our business, customers, or legal rights.

6. Data Security and Retention

We take reasonable steps to protect personal information. However, no method of electronic storage or transmission is completely secure.

We retain customer information for as long as reasonably necessary to manage appointments, maintain business records, provide customer service, and meet applicable legal requirements.

7. Cookies and Website Information

Our website and its service providers may use cookies or similar technologies to support website functionality, understand website activity, and improve the visitor experience.

You may be able to manage cookie settings through your browser. Disabling certain cookies may affect website functionality.

8. Your Privacy Choices

You may contact us to request information about personal information we maintain about you or to request that information be corrected or deleted, subject to applicable legal and business recordkeeping requirements.

We will review and respond to reasonable requests in accordance with applicable law.

9. Changes to This Privacy Policy

Mercier Detailing may update this Privacy Policy from time to time to reflect changes in our business practices, services, or legal requirements. Updates will be posted on this page with a revised “Last Updated” date.

10. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact:

Mercier Detailing LLC
Doing business as Mercier Detailing

Email: mercierdetailing@gmail.com
Phone: (262) 290-5099