Terms of Service

Last Updated: November 11, 2026

1. Introduction

These Terms of Service govern your use of the Mercier Detailing website and the detailing services provided by Mercier Detailing LLC, doing business as Mercier Detailing (“Mercier Detailing,” “we,” “us,” or “our”).

By using our website, booking an appointment, or purchasing our services, you agree to these terms.

2. Services

Mercier Detailing provides mobile vehicle detailing services. Available services, packages, pricing, and seasonal offerings are listed on our website or booking platform.

Service availability may vary depending on weather, location, vehicle condition, and scheduling.

We reserve the right to decline or reschedule a service when conditions prevent us from safely or properly completing the work.

3. Booking and Appointments

Appointments are scheduled through our online booking system.

Customers are responsible for providing accurate contact information, vehicle details, service selections, and any relevant notes when booking.

Appointment confirmations and reminders may be sent through email or text message.

Please contact us as soon as possible if you need to change or cancel an appointment.

4. Cancellations and Rescheduling

If you need to cancel or reschedule, please provide as much advance notice as possible.

Any applicable cancellation fees, deposits, or rescheduling requirements will be communicated during the booking process or before the appointment.

Mercier Detailing may need to reschedule appointments due to weather, safety concerns, equipment issues, or circumstances beyond our control.

5. Payments

Payment is due according to the payment arrangements presented during booking or communicated before service.

Payments may be processed through Square or another payment method made available by Mercier Detailing.

Any additional services or charges will be communicated to the customer before they are performed.

6. Vehicle Condition and Customer Responsibilities

Customers are responsible for removing valuable personal belongings, cash, sensitive documents, and other important items from their vehicles before service.

Customers should disclose any existing damage, delicate materials, aftermarket modifications, or known issues that may affect the detailing process.

Mercier Detailing is not responsible for pre-existing damage or conditions unrelated to the services performed.

7. Results and Service Limitations

Vehicle detailing results depend on the vehicle’s age, condition, materials, and level of wear.

While we make reasonable efforts to provide high-quality results, certain stains, odors, scratches, permanent discoloration, and other imperfections may not be fully removable.

We do not guarantee that every imperfection will be eliminated.

8. Liability

Mercier Detailing will perform services with reasonable care and attention.

Nothing in these Terms is intended to exclude or limit liability where such exclusion or limitation is prohibited by applicable law.

Customers should contact us promptly if they have concerns about a service performed.

9. Website Use

Website content, photographs, logos, branding, and written materials are owned by or used with permission by Mercier Detailing LLC.

You may not reproduce, distribute, or use our website content for commercial purposes without prior written permission.

10. Changes to These Terms

Mercier Detailing may update these Terms of Service from time to time. Updated terms will be posted on this page with a revised “Last Updated” date.

11. Contact Information

For questions about these Terms of Service or our detailing services, please contact:

Mercier Detailing LLC
Doing business as Mercier Detailing

Email: mercierdetailing@gmail.com
Phone: (262) 290-5099